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FAQ

Sprouting Some Questions?

We are experts at packaging plants for a safe plant delivery. Our boxes have a clever design that ensures plants stay snuggly in one place throughout their journey to your home.

We'll add a free heat pack with your order whenever it's necessary. Our team closely monitors the weather in each delivery area and makes sure a heat pack is included when needed. No need to worry about extra charges or requesting one!

All plants are selected from our best available stock. We make every effort to ensure the plant you receive matches very closely (or even better) to the plant you see on our site. Always remember that these plants are living creatures, each with their unique style. Height, and variegation differences between 5-10cm may apply.

We ship orders Monday - Wednesday !

We aim to get all order shipped out same day or the very next day.

Our team closely monitors the weather in each delivery area and may need to hold your order to ensure the quality isn't compromised by extreme temperatures.

We will augment your packaging with everything it needs to arrive safely. No need to worry about extra charges or requesting a heat pack!

In most cases, your plants will be perfectly happy without being repotted for a month or more.

Did your beloved plant babies arrive damaged? Worry not, Northland Botanical provides a safe arrival guarantee on all of its plants.

Just shoot us a text right away with photos & we will get it sorted out!

Text: (651) 303-9083

Email: Support@northland-botanical.org

When winter comes, we've got you covered! We'll add a free heat pack with your order whenever it's necessary. Our team closely monitors the weather in each delivery area and makes sure a heat pack is included when needed. No need to worry about extra charges or requesting one!

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