How do you make sure my plant arrives safely?

We are experts at packaging plants for a safe plant delivery. Our boxes have a clever design that ensures plants stay snuggly in one place throughout their journey to your home.

Will I get the same plant as pictured?

We have two types of listings Growers Choice, and Picture Perfect. Growers Choice are selected from our best available stock. We make every effort to ensure the plant you receive matches very closely to the plant you see on our site. Always remember that these plants are living creatures, each with their unique style. Height, and variegation differences between 5-10cm may apply. if selecting your exact plant is important check out our Picture Perfect collections. For these listings you will receive the exact plant shown in the photo, as these are carefully handpicked and individually photographed.

How does your safe arrival guarantee work?

Did your beloved plant babies arrive damaged? Worry not, Northland Botanical provides a safe arrival guarantee on all of its plants. Read more about it here.

Returns and Warranty

See anything wrong with the plant? Please reach out right away. Don't wait until your plant has died before reaching out as there is often no longer a way to establish what happened and what caused it. We don't want to point fingers, of course, but if we can't establish a cause of death then there's usually no way to establish if the Happy Plant Guarantee applies.

: We are experts at packaging plants for a safe plant delivery. Our boxes have a clever design that ensures plants stay snuggly in one place throughout their journey to your home.
: We have two types of listings Growers Choice, and Picture Perfect.

Growers Choice are selected from our best available stock. We make every effort to ensure the plant you receive matches very closely to the plant you see on our site. Always remember that these plants are living creatures, each with their unique style. Height, and variegation differences between 5-10cm may apply.

if selecting your exact plant is important check out our Picture Perfectcollections. For these listings you will receive the exact plant shown in the photo, as these are carefully handpicked and individually photographed.
: Did your beloved plant babies arrive damaged? Worry not, Northland Botanical provides a safe arrival guarantee on all of its plants. Read more about it here.

Returns and Warranty

Returns and Warranty

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